When I started volunteering a few years back, I realized that I needed to learn how to be a little more sympathetic when it came to looking after the people I was serving. I kind of had an it-must-be-your-fault sort of attitude, which really offended some people and disappointed my mentors. I realized that everyone came from a different situation and that I needed to be nicer about their choices. This blog is all about being understanding and empathetic when you choose to serve others and how a little kindness can go a long way towards having a better life.